Frequently asked questions
Find answers to common questions about i3Dify.
General
What is i3Dify?
i3Dify is a platform that showcases your designs as real 3D experiences instead of one more flat file. Create realistic 3D flipbooks with page-turning animations, photo albums, galleries, business cards, lanyards, and desktop and mobile mockups, all without any coding or design skills.
Do I need to know 3D or coding?
No skills required. Upload images, a PDF, or a link to an image online, customize the settings, and we handle all the 3D rendering automatically. If you can drag and drop files, you can use i3Dify.
Is this real 3D or just fancy animations?
Real 3D with actual depth and movement. Our engine uses WebGL to render true 3D scenes, with real physics on the lanyard. Pages bend, cast shadows, and move realistically, not 2D slideshow effects.
How fast does it load?
Fully interactive quickly on modern connections. We optimize all assets and use progressive loading to ensure fast performance. Speed is built into our core architecture.
Features
What file formats can I upload?
Images (JPG, PNG, WebP), PDFs, or a link to an image online. Multi-page PDFs are split into individual pages automatically. Flipbooks, galleries, and the desktop and mobile mockups take images or a PDF and can also pull an image from a URL; albums and business cards take images only; a lanyard takes one card image or one page of a PDF.
Does it work on mobile?
Yes. Our experiences are fully responsive and work smoothly on modern phones and tablets. Touch controls feel natural: swipe to flip pages, drag to move the scene, tap to interact.
Can I add links and interactive elements?
Yes. Add interactive hotspots to flipbook and album pages, gallery artworks, or mockup screens. They can link to another page, open a URL, show a tooltip, or display modal content. The navigation dock can also include custom links and modals.
Can I generate the card image with AI?
Not yet. For now you upload the card image you want to use, or any image you already have. AI image generation is not available in the product.
Can viewers download my content?
You control this. For flipbooks and galleries, you can enable or disable the download button. When enabled, viewers get a PDF built from the pages of your project. When disabled, they can only view it in the 3D viewer.
Sharing & access
How do I share my projects?
Every project gets a unique link you can share anywhere. You can also download a QR code for print materials, or get embed code to add it to your website.
What's the difference between Private, Unlisted, and Public?
Private: Only you and the members of your workspace can view. Unlisted: Anyone with the link can view, but it won't appear in public listings. Public: Anyone can find and view it, and it may be indexed by search engines.
Can I use my own domain?
Custom domains are available on paid plans. You add two DNS records at your provider, a TXT record to prove ownership and a CNAME or A record to point the domain at us, then click Verify. The SSL certificate is issued automatically after that.
Can I embed on any website?
Yes, the embed code works on any platform that supports iframes: WordPress, Wix, Squarespace, Webflow, Shopify, and custom websites. Paste the code where you want it to appear.
Pricing & plans
How does pricing work?
We offer a generous free plan to get started. Paid plans are available with more storage, team features, and advanced analytics. Check our pricing page for details.
Is there a free trial?
Yes. The free plan lets you create up to 3 projects of any type and publish them, with no credit card required. Studio is included in full, at every quality and length. Analytics, custom domains and branding removal need a paid plan.
What paid plans are available?
We offer Pro and Business. Pro adds unlimited projects, 10 GB of storage, custom domains, analytics and branding removal for one person. Business adds 25 GB and up to 5 team members. Visit our pricing page for full details.
Technical
What browsers are supported?
All modern browsers: Chrome, Firefox, Safari, Edge. We recommend the latest versions for the best experience. Internet Explorer is not supported.
Is there a file size limit?
A single PDF can be up to 50 MB, and a single image up to 10 MB. The free plan includes 50 MB of storage in total. Paid plans offer more storage. Check our pricing page for details.
Do you have an API?
We don't offer a public API yet. If you need to automate project creation or integrate i3Dify into your workflow, contact us and tell us what you need.
Is my data secure?
Yes. All data is encrypted in transit (HTTPS) and at rest. We use secure cloud infrastructure, and you control who can access your projects through visibility settings.
Analytics
Do I get analytics to see who's engaging?
Basic view counts are available on all plans. Advanced analytics including session duration, device types, geographic locations, referral sources, and click heatmaps are available on paid plans.
How is data tracked?
Project views are aggregated per day, with no IP address or visitor profile stored, and we never sell data to third parties. Our own product analytics run on i3Dify pages only if you accept analytics cookies.
Support
How do I get help?
Start with this documentation for guides and tutorials. If you need more help, contact us at support@i3dify.com. We respond to every request, usually within hours, not days.
Do you offer onboarding help?
We offer step by step guides and comprehensive documentation to help you get started. If you get stuck, reach out and we're happy to help.
Still have questions?
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