Frequently asked questions
Find answers to common questions about i3Dify.
General
What is i3Dify?
i3Dify is a platform that showcases your designs as real 3D experiences instead of one more flat file. Create realistic 3D flipbooks with page-turning animations, photo albums, galleries, business cards, lanyards, desktop and mobile mockups, instant cameras, mugs and cans, all without any coding or design skills.
Do I need to know 3D or coding?
No skills required. Upload images, a PDF, or a link to an image online, customize the settings, and we handle all the 3D rendering automatically. If you can drag and drop files, you can use i3Dify.
Is this real 3D or just fancy animations?
Real 3D with actual depth and movement. Our engine uses WebGL to render true 3D scenes, with real physics on the lanyard. Pages bend, cast shadows, and move realistically, not 2D slideshow effects.
How fast does it load?
Fully interactive quickly on modern connections. We optimize all assets and use progressive loading to ensure fast performance. Speed is built into our core architecture.
Features
What file formats can I upload?
Images (JPG, PNG, WebP), PDFs, or a link to an image online. Multi-page PDFs are split into individual pages automatically. Flipbooks, galleries, and the desktop and mobile mockups take images or a PDF and can also pull an image from a URL; albums and business cards take images only; a lanyard takes one card image or one page of a PDF; the instant camera, the mug and the can take JPG, PNG or WebP images, uploaded or imported from a link.
Does it work on mobile?
Yes. Our experiences are fully responsive and work smoothly on modern phones and tablets. Touch controls feel natural: swipe to flip pages, drag to move the scene, tap to interact.
Can I add links and interactive elements?
Yes. Add interactive hotspots to flipbook, album and business card pages, gallery artworks, or mockup screens. They can link to another page, open a URL, show a tooltip, or display modal content. On lanyards, mockups, instant cameras, mugs and cans, the navigation dock can also hold custom links and modals.
Can I generate the card image with AI?
No. The AI assistant builds and edits projects from the images and PDFs you give it, but it does not draw new images. Upload the card image you want to use, or any image you already have.
Can viewers download my content?
You decide. Flipbooks, albums and business cards have a download button you can turn on, and viewers get a PDF built from the pages. A gallery has its own download switch, which saves the artwork on screen. With the button off, people can only look at the project in the 3D viewer.
Can AI build my project for me?
Yes. Drop your images or a PDF into the AI assistant on your dashboard and say what you want: it builds the project and gives you the link. Every editor also has an AI tab that changes the project you are looking at. AI assistant
What are AI tokens?
AI tokens are what the AI assistant spends. Free includes 25 a month, Pro 500 and Business 1,500 shared by the workspace. Monthly tokens do not carry over to the next month; packs of 2,000 tokens for $5, bought on the Billing page, keep until they are used. Working through MCP, the REST API or the CLI does not spend tokens. Plans & billing
Sharing & access
How do I share my projects?
Every project gets a unique link you can share anywhere. You can also download a QR code for print materials, or get embed code to add it to your website.
What's the difference between Private, Unlisted, and Public?
Private: only the members of your workspace can see it, in the dashboard; the link does not open. Unlisted: anyone with the link can view it, but search engines do not index it. Public: anyone with the link can view it, and search engines may index it.
Can I use my own domain?
Yes, on the Pro, Business and Enterprise plans, for a project or a collection, from its Share tab. You add two DNS records at your provider, a TXT record to prove ownership and a CNAME or A record to point the domain at us, then press Verify Domain. If DNS has not caught up yet, press it again a few minutes later. The SSL certificate is issued automatically after that.
Can I embed on any website?
Yes, the embed code works on any platform that supports iframes: WordPress, Wix, Squarespace, Webflow, Shopify, and custom websites. Paste the code where you want it to appear.
Can I share a Studio piece as a link?
Yes. Besides downloading a video or an image, you can share a Studio piece at its own link, where visitors scroll and your project plays around them in 3D. A piece has its own visibility and password, separate from the project's, and a new piece starts as Private. Studio
Can I group several projects on one page?
Yes, with a collection: several projects and Studio pieces behind one short link and a QR code, laid out as a page or as a small site with pages of its own, a navbar and, on paid plans, your own domain. Collections
Pricing & plans
How does pricing work?
We offer a generous free plan to get started. Paid plans are available with more storage, team features, and advanced analytics. Check our pricing page for details.
Is there a free trial?
Yes. The free plan lets you create up to 3 projects of any type and publish them, with no credit card required. Studio is included in full, at every quality and length. Analytics, custom domains and branding removal need a paid plan.
What paid plans are available?
We offer Pro and Business. Pro adds unlimited projects, 10 GB of storage, custom domains, analytics and branding removal for one person. Business adds 25 GB and up to 5 team members. Visit our pricing page for full details.
Technical
What browsers are supported?
All modern browsers: Chrome, Firefox, Safari, Edge. We recommend the latest versions for the best experience. Internet Explorer is not supported.
Is there a file size limit?
A single PDF can be up to 50 MB. Images you upload in the editor are compressed in your browser before they are stored; an image imported from a link can be up to 10 MB, and the AI assistant takes images up to 20 MB. What adds up is your workspace storage: 50 MB on the free plan, more on paid plans. Check our pricing page for details.
Do you have an API?
Yes. There is a REST API at /api/v1 that you call with an API key, an MCP server so assistants like Claude can create and edit projects for you, and a command line tool you run with npx @i3dify/cli. Every plan can use them, within its monthly request limit. Agents & API
Is my data secure?
Yes. All data is encrypted in transit (HTTPS) and at rest. We use secure cloud infrastructure, and you control who can access your projects through visibility settings.
Analytics
Do I get analytics to see who's engaging?
Every plan shows a view count on each project card. Paid plans add the Analytics page: views over time, time spent, device types, where viewers are, and click heatmaps.
How is data tracked?
Project views are aggregated per day, with no visitor profile, and we never sell data to third parties. A visitor's IP address is used only to rate-limit the view counter and is not part of your analytics. Our own product analytics run on i3Dify pages only if you accept analytics cookies.
Support
How do I get help?
Start with this documentation for guides and tutorials. If you need more help, contact us at support@i3dify.com. We respond to every request, usually within hours, not days.
Do you offer onboarding help?
We offer step by step guides and comprehensive documentation to help you get started. If you get stuck, reach out and we're happy to help.
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