Privacy policy

1. Introduction

i3Dify ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Service.

This policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.

2. Data controller

i3Dify is the data controller responsible for your personal data.

Contact: support@i3dify.com

3. Information we collect

3.1 Information you provide

3.2 Information collected automatically

3.3 Analytics on your projects

When viewers interact with your published projects, we collect anonymous analytics data including view counts, interaction patterns, and geographic regions (country-level only). This data is provided to you through our analytics dashboard.

4. Legal basis for processing (GDPR)

We process your personal data under the following legal bases:

• Contract: Processing necessary to provide our Service to you
• Consent: Where you have given explicit consent (e.g., marketing emails)
• Legitimate Interests: For improving our Service, security, and fraud prevention
• Legal Obligation: To comply with applicable laws and regulations

5. How we use your information

We use your information to:

• Provide, maintain, and improve our Service
• Process your transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents
• Personalize and improve your experience
• Send promotional communications (with your consent)

6. Data sharing and disclosure

We do not sell your personal data. We may share your information with:

6.1 Service providers

All service providers are bound by data processing agreements and only process data on our behalf.

6.2 Legal requirements

We may disclose your information if required by law or to:

• Comply with legal process or government requests
• Protect the rights, property, or safety of i3Dify and our users
• Enforce our Terms of Service
• Detect and prevent fraud or security issues

7. Your rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

To exercise these rights, contact us at support@i3dify.com. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority.

8. Cookies and tracking

We use cookies and similar technologies to:

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect Service functionality.

We honor "Do Not Track" signals from browsers for non-essential tracking.

9. Data retention

We retain your personal data for as long as necessary to:

Specific retention periods:

• Account Data: Until you delete your account, plus 30 days
• Uploaded Content: Until you delete it or your account
• Analytics Data: Aggregated and anonymized after 2 years
• Payment Records: 7 years for tax compliance
• Log Data: 90 days

10. Data security

We implement appropriate technical and organizational measures to protect your data:

• Encryption in transit (TLS/SSL) and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data centers with physical security
• Employee training on data protection

11. International data transfers

Your data may be transferred to and processed in countries outside your residence. When transferring data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Transfers to countries with adequacy decisions
• Binding corporate rules where applicable

12. Children's privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

13. California privacy rights (CCPA)

If you are a California resident, you have additional rights:

• Right to Know: What personal information we collect and how we use it
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of personal information (we do not sell your data)
• Right to Non-Discrimination: Equal service regardless of exercising privacy rights

14. Changes to this policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.

15. Contact us

For privacy-related questions or to exercise your rights, contact us:

Email: support@i3dify.com