Privacy policy
Last updated: January 12, 2025
1. Introduction
i3Dify ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Service.
This policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.
2. Data controller
i3Dify is the data controller responsible for your personal data.
Contact: privacy@i3dify.com
3. Information we collect
3.1 Information you provide
- Account Information: Name, email address, password (encrypted)
- Profile Information: Profile picture, company name, job title (optional)
- Payment Information: Processed securely by our payment provider (Stripe). We do not store full credit card numbers.
- Content: Files you upload (PDFs, images) to create projects
- Communications: Messages you send us for support or feedback
3.2 Information collected automatically
- Usage Data: Pages visited, features used, time spent on the platform
- Device Information: Browser type, operating system, device type
- Log Data: IP address, access times, referring URLs
- Cookies: See Section 8 for our Cookie Policy
3.3 Analytics on your projects
When viewers interact with your published projects, we collect anonymous analytics data including view counts, interaction patterns, and geographic regions (country-level only). This data is provided to you through our analytics dashboard.
4. Legal basis for processing (GDPR)
We process your personal data under the following legal bases:
- Contract: Processing necessary to provide our Service to you
- Consent: Where you have given explicit consent (e.g., marketing emails)
- Legitimate Interests: For improving our Service, security, and fraud prevention
- Legal Obligation: To comply with applicable laws and regulations
5. How we use your information
We use your information to:
- Provide, maintain, and improve our Service
- Process your transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent security incidents
- Personalize and improve your experience
- Send promotional communications (with your consent)
6. Data sharing and disclosure
We do not sell your personal data. We may share your information with:
6.1 Service providers
- Hosting: Cloud infrastructure providers (AWS, Vercel)
- Payments: Stripe for payment processing
- Analytics: To understand Service usage
- Email: For transactional and marketing emails
All service providers are bound by data processing agreements and only process data on our behalf.
6.2 Legal requirements
We may disclose your information if required by law or to:
- Comply with legal process or government requests
- Protect the rights, property, or safety of i3Dify and our users
- Enforce our Terms of Service
- Detect and prevent fraud or security issues
7. Your rights (GDPR)
Under GDPR, you have the following rights regarding your personal data:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("Right to be Forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time for consent-based processing
To exercise these rights, contact us at privacy@i3dify.com. We will respond within 30 days.
You also have the right to lodge a complaint with your local data protection authority.
8. Cookies and tracking
We use cookies and similar technologies to:
- Essential Cookies: Required for the Service to function (authentication, security)
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Understand how you use our Service
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect Service functionality.
We honor "Do Not Track" signals from browsers for non-essential tracking.
9. Data retention
We retain your personal data for as long as necessary to:
- Provide our Service to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
Specific retention periods:
- Account Data: Until you delete your account, plus 30 days
- Uploaded Content: Until you delete it or your account
- Analytics Data: Aggregated and anonymized after 2 years
- Payment Records: 7 years for tax compliance
- Log Data: 90 days
10. Data security
We implement appropriate technical and organizational measures to protect your data:
- Encryption in transit (TLS/SSL) and at rest
- Regular security assessments and updates
- Access controls and authentication
- Secure data centers with physical security
- Employee training on data protection
11. International data transfers
Your data may be transferred to and processed in countries outside your residence. When transferring data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Transfers to countries with adequacy decisions
- Binding corporate rules where applicable
12. Children's privacy
Our Service is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
13. California privacy rights (CCPA)
If you are a California resident, you have additional rights:
- Right to Know: What personal information we collect and how we use it
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the sale of personal information (we do not sell your data)
- Right to Non-Discrimination: Equal service regardless of exercising privacy rights
14. Changes to this policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.
15. Contact us
For privacy-related questions or to exercise your rights, contact us:
Email: privacy@i3dify.com
For general inquiries: hello@i3dify.com